From: TECHNET
Some Limitations May Apply
See Brochure Below For Details
Extended Parts Coverage
Most car parts purchases carry a warranty for a limited time. We are proud to offer TECHNET extended coverage on our repairs that offer extended warranties on our installed parts. 12/12 is usually our standard, but now with TECHNET, you can have up to 24/24 instead!
TECHNET PROFESSIONAL NATIONWIDE LIMITED REPAIR WARRANTY
This limited repair warranty is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle from you during the term of the warranty. This Warranty is made by the Independent Service Facility (“Facility”), who is so named on the original repair invoice and performed the service/repairs on your vehicle. This Warranty may be honored by any Facility participating in this program, or other authorized facility anywhere in the United States and Canada. This Warranty is not a warranty of Sonsio Management, Inc., TECHNET, either company’s affiliates, subsidiaries, or any of their employees or member companies. In addition, Sonsio Management, Inc. serves as the administrator (“Administrator”) only.
This Warranty covers the following types of repairs and services:
A. Air conditioning, heating, and climate control systems.
B. Brake system(s).
C. Electrical system(s).
D. Emission control system(s).
E. Engine cooling system(s).
F. Electronic engine management system and other on-board computer systems
(engine, body, brake and suspension computers), cruise control systems.
G. Engine performance or drivability services and repair.
H. Exhaust system(s).
I. Fuel system(s).
J. Ignition system(s).
K. Other minor repairs.
L. Starting and charging systems.
M. Steering/suspension systems, wheel bearings, CV joints, half-shafts, and driveshafts.
N. Hybrid drive battery replacements, effective July 1, 2016.
The Independent Repair Facility warrants that the above repairs and services performed at their location will be free from defects in materials and workmanship for 24 months or 24,000 miles (40,000kilometers), whichever comes first, measured from the date of the first repair and the odometer reading shown on the original repair invoice (“Warranty Period”). This Warranty is conditioned on the vehicle being subjected only to normal use and receiving reasonable and necessary maintenance during the Warranty Period. Warranty repair costs shall, in no case, exceed the costs of the original repair or service. If there is a defect in either materials or workmanship within the Warranty Period, the Facility has the option to either perform remedial service work at no charge to you, replace the defective warranted part(s) without charge to you, or refund to you the entire charge for the warranted repairs, minus any previous refunds or credits.
You must keep a copy of the original repair invoice and present it when seeking service under this Warranty. If Warranty work is performed, you must temporarily surrender possession of the original repair invoice or a legible copy of the same.
If you are less than 25 miles (40 km) away from the original service facility, you must return your vehicle to that Facility and present your copy of the original repair invoice to the facility.
If you are more than 25 miles (40 km) from the original service facility and you are unable to reasonably return your vehicle to that facility, then prior to any warranty repair work being performed, you must call the Warranty Administrator, at 1 (866) 588-0728, from 8:00 AM to 8:00 PM. Monday through Friday (Eastern Time), Saturday from 8:00 AM to 5:30 PM, excluding U.S. holidays.
The Warranty Administrator will direct you to the nearest participating Facility location. If there are no participating facility locations in your area, you may take your vehicle to a non-participating service facility in your area.
If the non-participating service facility does not accept payment from the Warranty Administrator, you must pay for the warranty service and submit your original repair invoice and subsequent warranty repair invoice to the warranty Administrator for reimbursement. In all cases, these original document(s) will be returned to you as soon as practicable.
You must pay for any non-warranty service you order to be performed at the same time as the Warranty service. This Warranty will not apply to your repaired vehicle if it has been damaged by abnormal use, misuse, neglect, accident, alteration, or “tampering with”.
This Warranty does not cover replacement or repairs due to normal wear and tear. The facility’s employees and/or agents do not have the authority to modify the terms of this warranty nor to make any promises in addition to those contained in this Warranty.
THIS WARRANTY DOES NOT IN ANY WAY INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses which you may incur as the result of faulty repair or service). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific rights, and you may also have other rights, which vary from state to state.
This Warranty does not cover repair(s) or replacement(s) except as listed in the section, “What is Covered by this Warranty,” even though the Facility may offer other services. Specifically excluded are any repairs involving the removal of the engine, transmission, or transaxle, or the replacement or removal of internally lubricated parts and other such repairs as listed below.
I. ENGINE
A. Any internal repairs or replacement of internal components, or replacement of
engine assembly.
II. TRANSMISSION, TRANSAXLES
A. Automatic – any internal repair or component replacement.
B. Manual – any internal repair or component replacement.
C. Clutches – clutch component or assembly repair and replacement.
III. DRIVE AXLE/DIFFERENTIAL ASSEMBLY
A. Any repair or component replacement requiring the removal of internally lubricated
components or replacement of the drive axle/differential assembly.
1. Ring gear, pinion shaft and related gears
2. Associated bearing with above
3. Pinion seal
IV. AUTO BODY, PAINT, MOLDING REPAIR
A. Any repair or materials related to auto body repair work.
B. Glass related repairs.
V. REPAIRS PERFORMED ON COMMERCIAL VEHICLES
with a load carrying capacity greater than 1 1/2 tons.
VI. TIRES, BATTERIES (excluding hybrid drive battery replacements)
VII. USED OR SALVAGED PARTS
VIII. PREVENTIVE MAINTENANCE SERVICES (excluding belt and hose replacement)
A. Oil changes, fluid changes, and flushes, wiper blades, filters.
NATIONWIDE WARRANTY ADMINISTRATOR
P.O. BOX 17659, GOLDEN, CO 80402-6027
1 (866) 588-0728
SMOKY MOUNTAIN
AUTO SERVICE & TIRES OF SEYMOUR